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Information Technology (IT) Processes for GSP Faculty

The information below describes how we manage the IT resources for the GSP curriculum. This is done through a close partnership between the GSP faculty and the Information Technology Services organization at HSU. This information is largely used by the GSP faculty and ITS staff but may be of interest to students and others involved with the GSP curriculum.

Computer Labs

Software

For faculty to request additional software on the lab computers, go to the "Software Requests" web page.

Here is the list of available software currently in the computer labs (NR 203, FR 203, KOSMOS, Science A 364)

Roles and Responsibilities

Obtaining Student Licenses

Instructors can obtain student licenses from the Esri web site.

Group Drives

All faculty can have one or more folders on the group drive. Enter "\\folders\groups" into an MS-Windows file directory window and you'll see the available folders labeled with your department, last name, and "projects" or "research" The "projects" folder is for class projects while the "research" folder is for research projects (i.e. not class projects).If you do not have a set of folders, you can request them through the help desk.

To keep management of the folders simple, all users that have access will have read/write access to the entire folder. The recommended approach is to create folders for each group of users that need a folder (either in "projects" or "research") and then request access for all the users you want to have access. You'll want to let everyone know they should not make changes to other user's folders. Request the access through the help desk.

U Drive Space Agreement

Below are the guidelines for how much space is allocated for each user on the U drive. Unless stated otherwise, this is the total size allocated and the user will receive the maximum size based on their classification. As an example, if a student is in ERE, they receive 3 GB. This size replaces the 1 GB they receive for being part of CNRS.

The numbers above are a "soft quota" and the user can actually upload 20% more than this. This is not widely communicated and definitely not encouraged. This is in place to give some forgiveness when students have to save something to the U drive and don't have time to clean up their drive. Beyond 20% is a hard quota and they cannot upload files after this limit is met.

The quotas are increased nightly as needed. Quotas are only reduced one week after the semester starts. This allows for students to clean up work after they have finished their classes (i.e. over the breaks). There will be a notice that they have X days to clean up their data during breaks. The first message will be at the start of finals week and will provide a link to a web page that describes how to delete files and empty the recycling bin.

The trash in the U drive is removed each night.

Printing to a Large Format Printer (i.e. Plotting)

Faculty are now members of the security group:  NR 210 (NRS210-Plotter-Exceptions). When you log into a computer in NR 210, you will have access to the plotter in NR 210, students do not have access to the plotter.

Please use the plotters carefully. The ink and paper for these plotters is expensive. In the past, we have had situations where users have accidentally printed documents to the plotters using up these resources and costing quite a bit. Please keep in mind that the plotter might show up as your default printer when faculty are logged into a computer NR 210..

Instructions for printing:

From PowerPoint:

  1. Create a new document
  2. Go to: Home -> Page Setup
    1. From the "Slides sized for:", select "Custom"
    2. Set the "Width" and "Height" as you desire for the final printed poster. A good size is:
      1. Width:41.5 inches
      2. Height: 30 inches
  3. Add your content to the slide and save it as a backup. If you make changes in the future, you'll need to use this file.
  4. Save the presentation to a "PDF" file.

Then, to print the PDF:

  1. Open the PDF by just double-clicking on it.
  2. Select "Print" from the "File" menu or click on the pinter icon
  3. Select the plotter as the "Printer"
  4. Click on the "Properties" button
  5. In the "Paper/Quality" tab, click on the "Custom" button
  6. Enter the same "Width" and "Length" as the original
  7. Give your "Custom Paper Size" a good "Name" and click "Save". Note that the Width must be smaller than the length (we don't know why but that's the way it is)
  8. Click "OK"
  9. Select "Actual Size" for the "Page Sizing"
  10. Click "Print"

Purchasing Computer Hardware (needs review)

Below is the process for purchasing computer hardware:

  1. Initiate a help ticket with ITS
  2. They work up a quote and pass it back to requester
  3. When requester approves of the quote, it goes to the computer advisory committee for approval
  4. Once they approve, Susan Wright will do a requisition
  5. The buyer does a PO
  6. If I don't have signing authority on the account, we have to wait for Departmental approval.
  7. Once the buyer hears that Susan has approval to purchase, they order.
  8. When the equipment arrives, it is delivered to ITS who install or delivery the equipment.

Note this is only for computer equipment and not supplies.